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Digital ID

Service Design

Client: AusPost

Direction: Research
Interview
Data Analysis
Prototype
Presentation

This proposal was on the short list
for presenting in AusPost in 2018.

In this three-week project, I worked with my two team members, using service design tools and methods to reframe the new product, Digital ID, that targeted to the international students. It is a process talking about the relationship between different identities, especially those digital ones. At the end of the project, we provided the concepts and relatively future products.

Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
Urku Portfolio
My shining moments:

I was the interviewer, the observer, and the presenter of this project. I interviewed 11 people from different countries for getting to know their understanding of the personal identity. I also passionate about showing the abstract concept with simple illustrations and pictures. Jokes were also included.

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